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Ideal L2 and F2 Fault codes what do they mean and what can i do to fix the faults?

  • Writer: White Ridge Plumbing
    White Ridge Plumbing
  • 6 days ago
  • 2 min read

Updated: 2 days ago


White boiler control panel with a pressure gauge, two dials, and digital display showing "L2" fault code and a wrench symbol.

Understanding L2 and F2 Fault Codes on Your Ideal Logic Boiler: A Homeowner’s Guide

When your Ideal Logic boiler displays fault codes like L2 or F2, it’s a clear sign something needs attention. Recognizing what these codes mean can help you troubleshoot safely and determine when to call in a professional.



L2 fault on an ideal logic combi display


What Do L2 and F2 Fault Codes Mean?

  • L2 Fault: Indicates the boiler is failing to ignite or cannot stay lit.


  • F2 Fault: Means the boiler's flame has successfully ignited but then goes out

    unexpectedly.


  • Both fault codes often share similar causes.



Common Causes (Applicable to Both Codes)

  • Gas Supply Problems: Is your gas supply shut off or disrupted? Check your gas meter and other appliances.


  • Ignition Issues: Faulty ignition leads, blocked burners, or incorrect air-to-gas ratios can prevent proper ignition.


  • Flame Sensor Faults: A faulty sensor can cause the system to shut down for safety reasons.


  • Blocked or Frozen Condensate Pipes: Cold weather can freeze pipes, causing operational issues.


  • Blocked or Obstructed Flues: Debris, nests, or snow can block the flue, preventing safe venting.



Simple Troubleshooting Steps to Try

  1. Reset the boiler:

    • Sometimes, a reset can clear temporary faults.


  2. Confirm gas is on:

    • Are other gas appliances working?

    • Is there credit remaining if you pay at the meter?


  3. Check the gas shut-off valve:

    • Ensure the yellow gas isolation valve beneath the boiler is fully open (handle pointing in the same direction as the pipe).


  4. Inspect the condensate pipe:

    • Outside, see if it’s blocked by leaves, ice, or debris.

    • Gently thaw it if frozen, using warm water.


  5. Examine the flue:

    • Look outside for obstructions like nests, debris, or snow.



Safety Reminder: When to Call a Professional

Many issues—particularly those involving gas supply, internal components, or blocked flues—must be handled by a Gas Safe registered engineer. Never attempt repairs on gas appliances yourself unless qualified, as it can be dangerous.

If your fault persists despite these basic checks, always seek professional help to ensure safety and proper operation.



Need Help? Contact White Ridge Plumbing

Our experienced engineers are ready to diagnose and repair your boiler safely and efficiently. Don’t leave potential hazards or costly repairs to chance—reach out today!




Open boiler which is being repaired with visible pipes and a green EIUK flue gas analyser displaying data. Copper pipes  a black Magnaclean filter and a Spirotech, SpiroVent deaerator are nearby.
Gas engineer working on an ideal Logic, testing the gas pressures.

 
 
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